Report Mobile Phone Blackspots

Sharon Bird MP, Federal Member for Cunningham, and Stephen Jones, Federal Member for Throsby, today encouraged members of the community to report local mobile phone blackspot areas.

“During the election campaign, the Abbott Government promised to ensure that regional and rural areas had access to wider and more reliable mobile phone coverage.  It’s important that our local blackspot areas are identified so that our region doesn’t get left behind,” Sharon Bird said.

The Mobile Coverage Programme is an Australian Government initiative to extend mobile phone coverage and competition in regional Australia.  The programme will invest in telecommunications network infrastructure to improve coverage of high quality mobile voice and wireless broadband services and competition in the provision of these services.

“I know that mobile phone blackspot areas, call drop outs and failures are a huge source of frustration to many local mobile phone users”, said Jones.

The Department of Communications is compiling a database of areas with poor or no mobile coverage to share with mobile carriers to help prepare applications for the Mobile Coverage Programme.

The Mobile Coverage Programme has two components. $80 million will be provided under the Mobile Network Expansion Project to improve mobile phone coverage along major transport routes, in small communities and in locations prone to experiencing natural disasters. An additional $20 million will be provided under the Mobile Black Spots Project to address unique mobile coverage problems.

“I encourage anyone experiencing problems with mobile reception, at home or out and about in our local community, to log the details with the Department,” said Jones.

“Stephen and I would also be happy to receive copies of any blackspots logged so we can follow up the areas of concern,” Sharon Bird said.

Mobile black spot locations can be reported to the Department via email at:

[email protected]

Further inquiries can be made by calling 1800 113 486 (freecall from a landline). 

Copies of submissions can be sent to:

 10 March 2014