Wollongong one-stop-shop makes life easier

Wollongong residents are enjoying better access to Government services thanks to a new Department of Human Services one-stop-shop, officially opened today.

Minister for Human Services Senator Kim Carr, Member for Cunningham Sharon Bird and Member for Throsby Stephen Jones met with staff and community representatives.

Senator Kim Carr said he was proud to see Wollongong residents enjoying the benefits of having Medicare and Centrelink under the same roof.

“Wollongong residents now have access to a wider range of services at the one location, which features updated facilities and easy access for people with disability,” Senator Kim Carr said.

Local member Sharon Bird said the new one-stop-shop is one of the biggest service centres in southern New South Wales, with staff playing a big role in supporting the local community.

“This centre serves 800 people a day. It offers specialist staff including social workers and a Financial Services Officer. An Indigenous Service Officer and Multicultural Service Officer also visit the service centre to provide additional support to those who need it,” Ms Bird said.

Member for Throsby Stephen Jones said local job seekers were well supported through the centre.

“Staff from the Wollongong service centre recently ran their first Job Seeker Workshop, helping work-ready job seekers find employment,” he said.

“The aim was to share practical tips with job seekers in their first 13 weeks of unemployment before they become long-term unemployed, and outcomes so far have been promising.”

The Wollongong Service Centre is located at 43 Burelli Street and is open from 8.30am to 4.30pm Monday to Friday, with Medicare services available on Saturdays from 9am –12.30pm.